Shipping policy

Shipping Policy – Alice Glory Art

Last Updated: October 30, 2026

Thank you for shopping with Alice Glory Art!

We are committed to delivering your orders safely and efficiently. This Shipping Policy explains our order processing, shipping methods, delivery estimates, and other important shipping information.

1. Order Processing

All orders are processed as soon as possible after they are successfully placed.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please ensure that your contact details and delivery address are accurate when placing your order.

2. Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Delivery estimates begin once your order has been dispatched.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the delivery destination, package weight, and selected shipping method.

Free standard shipping may be available on selected orders or promotional offers, as displayed on our website.

Any applicable shipping charges will be shown before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, we will provide tracking details by email or other available communication methods, where supported by the courier.

Please note that tracking information may take some time to become available or update after dispatch.

5. Shipping Destinations

Alice Glory Art currently offers shipping within Pakistan.

International shipping availability will depend on the destinations and shipping options displayed at checkout.

International shipments, where available, may be subject to customs duties, import taxes, additional fees, and customs clearance procedures. Customers are responsible for applicable charges unless otherwise stated at checkout or required by law.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • Complete street address

  • City and postal code

  • Active contact number

If you need to correct your shipping address, please contact us as soon as possible.

We cannot guarantee address changes once an order has been processed or dispatched.

7. Lost, Damaged, or Delayed Packages

We take care to pack and dispatch orders properly.

If your package arrives damaged, appears to be lost, or experiences an unexpected delivery delay, please contact us as soon as possible.

We will review the issue and assist you in coordinating with the relevant courier service to find an appropriate solution.

For damaged or incorrect products, please also refer to our Return & Refund Policy.

8. Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We may be able to accommodate your request if the order has not yet been processed or dispatched.

Once an order has been dispatched, changes or cancellations may no longer be possible.

Eligible refunds for cancelled orders will be processed according to our Return & Refund Policy and applicable consumer protection laws.

9. Delivery Responsibility

Customers should ensure that someone is available to receive the package at the provided delivery address.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or other customer-related issue, additional delivery arrangements or charges may apply.

10. Contact Information

If you have any questions about shipping, delivery, tracking, or your order, please contact us:

Business Name: Alice Glory Art

Email: alicegloryart@gmail.com

Website: Alice Glory Art Online Store

Thank you for choosing Alice Glory Art. We appreciate your trust and look forward to serving you!